Technology Services February 7, 2018 Services: The service and equipment associated with the service Start: Year the equipment was purchased. Status: Okay, failing, abandoned, etc VTR: Value to the residents that use the service. Use: Approximate peak number of residents that use the service. Rate: Days out of the year 365, 52, 12, seasonal = 100 Services Start Status VTR Use Rate Budget Comment Smart TV Grande Ball Room 2018 New High 20 365 Smart TV Internet 2018 Issue WIFI is not working well TV Exercise Room 2009 Okay High 50 365 Smart TV Conference Room None Low 8 12 Smart TV Game Rooms None Med 50 365 PA System Grande Ball Room 2009 Okay Med 140 52 Speakers Grande Ball Room 2009 Okay Med 140 52 Need to be properly installed Wireless Speakers Grande Ball Room None Investigate commercial wireless speakers that support a hall of 100+ people Clubhouse Radio 2009 Issues Med 100 365 Unable to access when office closed Clubhouse CD Player 2009 Issues Disconnected? Clubhouse Amplifier 2009 Issues Disconnected? Clubhouse Satellite Radio None Portable Blue Ray Players None Heater Air Cond Smart Thermostats None None - - Smart lights on/off None None - - Access Control Indoor Pool 2009 Low 100 100 Mechanical with Paper vs. electronic Access Control Outdoor Pool 2009 Low 100 100 Mechanical with Paper vs. electronic Access Control Bocce 2009 Low 100 100 Mechanical with Paper vs. electronic Access Control Tennis Pickle Ball 2009 Low 100 100 Mechanical with Paper vs. electronic WIFI Pool Area None Low Need to confirm with community survey WIFI Grande Ball Room None Low Need to confirm with community survey WIFI Club Rooms None Low Need to confirm with community survey Office Records Local Electronic Archive None None - - Office Records Offsite Electronic None None - - Need disaster recovery approach Archive Community News Letter 2009 Sporadic High 800 Some is electronic some is paper 2/7/2018 8:53:15 PM 1 Technology Services February 7, 2018 Services Start Status VTR Use Rate Budget Comment Community Flyers 2009 Okay High 800 Email Event Notifications 2015 Check High 800 Is Email tracking enabled? Do we care? Community Website None High 600 365 Need to confirm with community survey Resident VGEM email addresses None Low Community Social Media Presence None Unknown Low Do we need to monitor? Wired Fire Alarm 2009 Okay None - - Wired Intrusion Alarm 2015 Okay None - - Community Street Cameras 1-4 None None - - To help after crime events Equipment to Support Community None Low 10 12 The idea is to facilitate anyone that wants Technology Classes to offer a class: smart phone tricks, tablet computer, social media, PC, email, website maintenance. We normally think Grande Ball room but Conference Room or other more cozy rooms might be better. This means a TV. Comcast TV 2009 Issue Med What did we pay for what are we getting, what are the viewing rights Comcast Music None Issue Med Is this is part of our bundle Comcast TV On Demand None Comcast TV DVR None Comcast Internet Movie Licensing None AV Committee None Verizon Phone 1 Office 2009 Okay None - - Verizon Phone 2 Fax 2009 Okay None - - Verizon Phone 3 Pool Outdoor 2009 Issue None - - Verizon Phone 4 Pool Indoor 2009 Issue None - - Verizon Phone 5 Alarm 2009 Issue None - - Verizon Phone 6 Fire 2009 Issue None - - Conference room phone None None - - Use Phone 1 line Door Entry System 2 2016 Okay None - - Card entry, not sure what happens during power failure of system failure 2/7/2018 8:53:15 PM 2 Technology Services February 7, 2018 Tech team guiding principles To investigate and implement technologies that improve the quality of life for residents To not misuse technology where residents are engaged in useless activity, waste time, are harassed, intimidated or perceive loss of freedom or liberty when using HOA assets To review and ensure that existing technologies are working, useful, and sustainable To ensure that security related technologies are not applied except after extensive review and significant community involvement To periodically engage in community outreach where technology suggestions are requested via email 2/7/2018 8:53:15 PM 3